Listening to people is the real engine of modern organizations. But how can we give employees a voice, collect valuable feedback, and transform it into concrete actions? In the project conducted with Performance Mind and Barilla, the NeosVoc platform demonstrated how technological innovation can become a daily caring tool to improve collaboration and trust within global organizations.
We discussed this with Massimiliano Baiocco, CEO of Performance Mind and creator of the Hippo solution, who shared his experience with NeosVoc during a recent episode of NeosVoc Talks.
NeosVoc and the Voice of Employee: An Unprecedented Use
When we talk about Voice of Employee (VoE), the key concept is active listening: collecting employee feedback and turning it into tangible actions. In the project carried out with Barilla, NeosVoc was used in an unprecedented context, aiming to measure and improve trust and integration levels within a global team of over 300 people spread worldwide, from Brazil to China.
According to Baiocco, the intuition was to apply NeosVoc to help people improve their daily human-to-human interactions.
“We used the platform as a true daily caring module, where people could turn to for feedback from colleagues and enhance their internal relationships. The result? Surprising!”
Creativity and Technology: A Winning Combination
One of the most interesting aspects that emerged is the concept of creativity applied to technology. NeosVoc didn’t stop at fulfilling functional or technical needs but became a creative tool in the hands of those who used it.
Massimiliano Baiocco explained this approach:
“Technology, when paired with creativity, becomes more than a tool—it becomes a driver for change, capable of shaping meaningful human connections.”
In a corporate context often saturated with technological tools, innovation doesn’t just come from introducing new platforms but from the ability to creatively adapt them to the real needs of organizations.
The Added Value of NeosVoc: Simplicity, Integration, and Adoption
Among the main benefits of using NeosVoc, Massimiliano Baiocco highlighted three key elements:
- Ease of Use: The platform is intuitive and accessible, with an extraordinary adoption rate reaching 76% of users.
- Versatility: While having a primary function, the platform proved to be highly adaptable to the project’s needs.
- Data Integration: The ability to combine different data sources generated highly valuable insights, which were transformed into concrete actions benefiting the organization and its people.
“The organization takes the analytical data obtained, translates it into concrete actions, and, in doing so, improves the corporate culture.”
Who Is NeosVoc Recommended For?
According to Massimiliano Baiocco, NeosVoc is a valuable tool for any organization seriously investing in the Voice of Employee and people-centricity. In particular, the platform is recommended for:
- CEOs and CFOs, key figures in leading global projects.
- HR departments, committed to improving corporate culture and employee engagement.
- Organizations of all sizes, from medium-small companies to multinationals.
“Trust is not an abstract concept but something we can measure, develop, and improve. And with tools like NeosVoc, we can do it in a concrete and innovative way.”
A Daily Companion for Organizational Growth
Performance Mind’s experience with NeosVoc demonstrates that listening to people is a fundamental lever for organizational success. When technology and creativity come together, they create projects capable of generating real value, improving human-to-human relationships, and fostering a corporate culture based on trust.
NeosVoc is not just a technological tool: it is a daily companion that helps organizations grow alongside their people.
Discover how NeosVoc can transform the Voice of Employee in your organization. Contact us to learn more or request a demo.
